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We have a dedicated team of hard working and friendly staff at the home. The staffing levels are calculated according to our monthly dependency audit and CQC standards. The dependency level may alter subject to the changing needs of our residents. Our trained nursing team have many years of experience working with older people and a number of the staff have worked at Brookholme Croft since it opened in 1996.
The home is run by a Nurse Manager with assistance from a Deputy Manager, Nurses, Senior Care Coordinator, Senior Care Assistants and Care Assistants.
The housekeeping team are made up of the two cooks, two assistant cooks, ancillary staff, laundry assistants and a housekeeper to oversee the ancillary department. Our maintenance person is full time and works hard to keep the home a safe and pleasant environment for the residents.
Staff training is constantly reviewed and updated. It is completed both in house and externally (for example for First Aid and Tissue Viability) when required. Training is further developed to take into consideration service developments and changes in legislation by governing bodies such as CQC etc.
The majority of our carers have completed or are undertaking their NVQ Level 2 and 3 in health and social care, ensuring they are providing the highest standard of care for our residents. We are dedicated to promoting a happy working environment for staff as well as residents.